Frequently Asked Questions — Jacob’s Lock and Key, Gary IN
Common questions about locksmith service in Gary and Northwest Indiana. Can’t find your answer? Call (219) 342-5595 — available 7 AM to 11 PM, 7 days a week.
How fast can you reach me?
In Gary and most of Northwest Indiana, we arrive in 10–15 minutes from dispatch. We’re a fully mobile unit — we come directly to your location. Available 7 AM to 11 PM, 7 days a week.
How much does a locksmith cost in Gary or NW Indiana?
We give you an upfront price before we start — no hidden fees, no dispatch charges that change when we arrive. See our pricing page for general ranges, or call (219) 342-5595 for a quote on your specific situation.
Are you a real local locksmith or a lead-gen company?
Jacob’s Lock and Key is a real, owner-operated local business. Jacob handles every job personally — no subcontractors, no national dispatch center routing calls to whoever’s available. Indiana SOS registered and fully insured.
What areas do you serve?
We serve Gary, Hammond, Merrillville, Crown Point, Griffith, Dyer, Munster, Schererville, Hobart, Portage, Saint John, Whiting, Lake Station, Chesterton, and surrounding Northwest Indiana communities. See our full service areas page.
Do you work on car lockouts?
Yes. We handle car lockouts for all makes and models — including standard key vehicles, transponder chip key cars, and push-to-start fobs. We carry professional Lishi tools and key programming equipment in our mobile unit.
Should I rekey after buying a home?
Yes — always. Previous owners, contractors, real estate agents, and neighbors may have key copies you don’t know about. Rekeying changes the internal lock pins so old keys stop working, without replacing the hardware. We offer same-day rekeying throughout NW Indiana.
What’s the difference between rekeying and replacing locks?
Rekeying changes the internal pins of your existing lock so old keys no longer work — it’s faster and less expensive than replacement. Lock replacement is the right call when hardware is physically damaged, outdated, or you want to upgrade to a higher security grade. We’ll tell you honestly which one you actually need.
Do you serve Porter County — Portage, Chesterton, Hobart?
Yes. We serve Porter County including Portage, Chesterton, Hobart, and surrounding communities without extra mileage surcharges. Most NW Indiana locksmiths stop at the Lake/Porter county line — we don’t.
Are you available on weekends and evenings?
Yes. We’re available 7 AM to 11 PM, 7 days a week including weekends and holidays. No extra charge for evenings or weekends within those hours.
Do you handle commercial locksmith work?
Yes. Business lockouts, rekeying, master key systems, panic bar installation, ADA hardware, and lock changes for commercial properties throughout Northwest Indiana. Call (219) 342-5595 to discuss your business’s needs.
Can you open a safe?
Yes. We handle safe opening for home safes and business safes — forgotten combinations, broken locks, and inherited safes. We use non-destructive methods when possible. See our safe opening service page for details.
Can you install a smart lock?
Yes. We install and program keypad, Bluetooth, and app-controlled smart locks on-site — Schlage Encode, Kwikset Halo, Yale Assure, and more. You leave with a working system the same day. See our smart lock installation page.
Still Have a Question?
Call (219) 342-5595 — Jacob answers directly. No voicemail, no national dispatch, no runaround. Available 7 AM to 11 PM daily across Northwest Indiana.
Last updated: 08/30/2026